Case Study - Team Training and Efficiency

image90

Business context

 A company with a new brand strategy aims to a new KPI policy.

The company needs to check and develop their managers’ leadership abilities.

Challenge

How can the company measure their managers’ leadership abilities?

What decisions have to be made to develop them?

Scope

 60 store managers managing a staff of 300

Outcome

  New KPI strategy steered by more skilled managers that led better trade efficiency