Bienvenue Agency

WHY RETAIL? BECAUSE WE LOVE IT!

Customer experience is the key of the future of the retail

The major challenge for brands will be to offer a single retail experience to consumers in a one-channel relationship.

Retail teams must cultivate their spirit of initiative, get an insightful mindset and learn how to manage omnichannel sales.


OPTIMIZE YOUR BUSINESS WITH US TODAY!

96% of unhappy customers don't complain, however 91% of them will simply leave and never come back

SKILL DEVELOPMENT

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We design operational training. 

We build with you digital platforms and retail academies within an agile and customized learning ecosystem. 

WE ARE LEARNER CENTRIC

Training design, retail academy, digital learning

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RETAIL EXPERIENCE

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We offer real "out of the box" retail experiences to immerse your teams in a customer's life and challenge their vision and their best practices.

WE ARE CUSTOMER CENTRIC

Retail tours, customer experience, retail trends

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DIGITAL TRANSFORMATION

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We give you the keys to decrypt, master the habits and practices, and navigate in a digitized world. 

Bye bye Big Data, hello Smart Data!

WE ARE EMPLOYEE CENTRIC


Reverse mentoring, digital day, learning expedition

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ABOUT US

CHLOE CORTINOVIS

Chloé CORTINOVIS, co-founder & Managing Director - Bienvenue Agency

Co-founder & Managing Director

16 years' experience in the creative industry sector with a strong background in business, strategy, training, retail experience and skill development. 

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ADELINE ÇABALE

Adeline ÇABALE, co-founder - Bienvenue Agency

Co-founder

13 years' experience in retail strategy, retail experience, visual merchandising and customer experience. Omnichannel expert.

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JEAN-NOËL CHAINTREUIL

Home Jean-Noël CHAINTREUIL, co-founder - Bienvenue Agency

Co-founder

15 years' experience in change management, HR innovation and entrepreneurship. 

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OUR ECOSYSTEM

RETAIL EXPERTS

We are global shoppers 

as our customers

So we work with international retail experts who are curious, have a multicultural background and like innovation and agility.

TECHNOLOGY PARTNERS

Focus on UX!

Mobile solutions, training 

platform, serious game: our partners are based in Asia and Europe and share our conviction: the ease of use guarantees the performance. 


STARTUPS & INNOVATIVE COMPANIES

We love inspiring and successful people

Our portfolio of startups & innovative companies share with you their vision, their feedbacks and their methodologies.

GET IN TOUCH

Send us an email!

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OUR OFFICE @JustCo

UIC Building, No. 5 Shenton Way, Singapore, Central Singapore 06, Singapore

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