WHY RETAIL? BECAUSE WE LOVE IT!

Customer experience is the key of the future of the retail

The major challenge for brands will be to offer a single experience to consumers in a one-channel relationship.

Retail teams must cultivate their spirit of initiative, get an insightful mindset and learn how to manage omnichannel sales.


OPTIMIZE YOUR BUSINESS TODAY WITH US!

96% of unhappy customers don't complain, however 91% of them will simply leave and never come back

SKILL DEVELOPMENT

We design operational training. 

We build with you digital platforms and retail academies within an agile and customized learning ecosystem. 

WE ARE LEARNER CENTRIC

Training design, retail academy, digital learning

RETAIL EXPERIENCE

Home Retail Experience - Bienvenue Agency

We offer real "out of the box" experiences to immerse your teams in a customer's life and challenge their vision and their best practices.

WE ARE CUSTOMER CENTRIC

Retail tours, customer experience, retail trends

DIGITAL TRANSFORMATION

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We give you the keys to decrypt, master the habits and practices, and navigate in a digitized world. 

Bye bye Big Data, hello Smart Data!

WE ARE EMPLOYEE CENTRIC


Reverse mentoring, digital day, learning expedition

ABOUT US

Chloé CORTINOVIS, co-founder & Managing Director - Bienvenue Agency

CHLOE CORTINOVIS

Co-founder & Managing Director

16 years' experience in the creative industry sector with a strong background in strategy, retail, training and business. 

Adeline ÇABALE, co-founder - Bienvenue Agency

ADELINE ÇABALE

Co-founder

13 years' experience in retail strategy, visual merchandising and customer experience. Omnichannel expert.

Home Jean-Noël  CHAINTREUIL, co-founder - Bienvenue Agency

JEAN-NOËL CHAINTREUIL

Co-founder

15 years' experience in change management, HR innovation and entrepreneurship. 

OUR ECOSYSTEM

RETAIL EXPERTS

We are global shoppers 

as our customers

So we work with international retail experts who are curious, have a multicultural background and like innovation and agility.

TECHNOLOGY PARTNERS

Focus on UX!

Mobile solutions, training 

platform, serious game: our partners are based in Asia and Europe and share our conviction: the ease of use guarantees the performance. 


STARTUPS & INNOVATIVE COMPANIES

We love inspiring and successful people

Our portfolio of startups & innovative companies share with you their vision, their feedbacks and their methodologies.

GET IN TOUCH

Send us an email!

OUR OFFICE @JustCo

UIC Building, No. 5 Shenton Way, Singapore, Central Singapore 06, Singapore